Is it worth getting a US client visited TOPROAD PINS in 2017? | Toproadpins

September 15, 2022
The product features safety and security. It has been thoroughly tested with various machines to make sure it is firm and robust enough.

About Toproadpins

Zhongshan Toproadpins Craft Co., Ltd., is a professional manufacturer of all types of metal craft and metal gifts. Our main products include Keychain, Enamel pin, Medal, Badge, Coin, Bottle opener and related products. Our company was established in 2014, located in Zhongshan city, which near to Guangzhou and Hong Kong, with convenient transportation access. We enjoy convenient water, land, and air transportation. Our production workshop equipped with a series of advanced automatic equipment to reduce manual operation, such as CNC mold carving machine, automatic stamping machine, automatic die casting machine, automatic coloring machine, and various press machines. At present, more than 90 % of our products are for export, mainly sold to North America, Europe, Russia, Australia, more than 20 countries and regions. We also welcome OEM and ODM orders. We do not have MOQ for metal products. We can keep your mold for over 3 years, and we do not charge mold fee again if you reorder within 3 years, support third party inspection. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction. We got high reputation from domestic and foreign clients as satisfied with quality and service, set up long-term business relationship and become good business partner. Whether selecting a current product from our catalog or seeking design assistance for your application, you can talk to our customer service center about your sourcing requirements.

Before client's visit, we need to do many preparatory work, our sales colleague Tracy prepared questions that client may care, including the design, process, aftersales service, and the company promotions. We also prepared a special gift to client, the sample book of our main products including Lapel Pins, Medal, Keychain, Embroidery patch, Golf Items and Challenge Coin. Customer care is an important aspect of customer service because it fosters an emotional connection with the brand's community. Customer care isn't measured in the same way as customer loyalty or success. That's because things like loyalty and success are a byproduct of caring for our customers. It's impossible to build a trustworthy, emotional connection with our customer base if we're too focused on measuring it. Customer care goes a step further by ignoring the metrics and instead fully investing in our customers' goals and needs.

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